A friendly approach always wins the heart of the customers. So, always maintain a friendly gesture and polite tone while dealing with the customers. Your executives should also be trained accordingly to entertain the customers in an appropriate manner. This approach will always help you in gaining positive responses and reviews from the customers ultimately developing a bond of trust.
You should always be approachable for the customers as they want that their queries should be resolved patiently and without any hassle. Always develop a healthy approach while dealing with your customers as this will help in attaining positive feedbacks from them. This is one of the strategies that provide a respected status to any organization in the market.
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